You and I seem to have a different opinion on what Tipping culture means. To me, it means the practice of giving gratuities to service workers, which has turned into an expectation at most establishments, with the most recent development being the use of dark design to trick people into tipping more. Card readers now default the tipping prompts to 18%, 20% and 25% for “okay”, “good”, and “great” service. The option to skip a tip, even in places where you’re just picking up the food, is hidden two menus deep.
It also means the use of social desirability tactics to get people to tip more.
To me, it means the culture around tipping as a whole, not just “having jobs where a significant or vast majority of their income is tips”.
You and I seem to have a different opinion on what Tipping culture means. To me, it means the practice of giving gratuities to service workers, which has turned into an expectation at most establishments, with the most recent development being the use of dark design to trick people into tipping more. Card readers now default the tipping prompts to 18%, 20% and 25% for “okay”, “good”, and “great” service. The option to skip a tip, even in places where you’re just picking up the food, is hidden two menus deep. It also means the use of social desirability tactics to get people to tip more. To me, it means the culture around tipping as a whole, not just “having jobs where a significant or vast majority of their income is tips”.
Businesses are trying to expand tipping culture into jobs that were not previously reliant on tips, and those are the steps on the way.