Hello, for example other trade party sent me SEPA bank transfer in correct amount, maybe even mentioning their name in a transfer note (matching their name in RetoSwap trade details), but the sending account number is different from what they have in RetoSwap.
Please kindly tell me what to do, all the cases and how to handle these cases and ideally why?
For example I can copy paste the transfer detail to the chat and ask the trade party if this transfer is theirs. And if they confirm, I can mark the money as received assuming it causes no risk for me. But what if the party does not respond and the allowed trade time-frame expires?
If the trade time expires, nothing actually happens. The button to open a dispute just becomes available. If the bank account owners name is the same as in RetoSwap and their trade account is at least a few days old, it is most likely fine to accept the money and complete the trade. That being said, if you feel like the other person is fishy, tell them that you would like to cancel the trade, return the money, open a dispute and explain the situation to the arbitrator.
I supposed it depends on your tolerance to risk. If account numbers and names are totally different then it raises a lot of questions.
