• @eRac
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    43 months ago

    I can’t stress how much Teams and Zoom have disrupted traditional voice and collaboration, which was a cash cow for Cisco.

    Yep. The company I work for stripped out all the Cisco desk phones last week. All the phone numbers just map to Teams now.

    Cheaper, less hardware to troubleshoot, and better suited to hybrid work.

    • @sugar_in_your_tea@sh.itjust.works
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      13 months ago

      Yup. And that should’ve been a lock-in for Cisco, all they needed to do was make/buy something like Teams/Skype and integrate it with their phone systems. Oh, and make their conference solutions not suck. Remote work was already a thing before 2020, so there’s really no excuse for them to not already have a solid solution.

      But no, Cisco is largely incompetent. I used to love their hardware, now I avoid it because of the sheer number of exploits, high price relative to value, and competition from alternatives.

      • InEnduringGrowStrong@sh.itjust.works
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        13 months ago

        all they needed to do was make/buy something like Teams

        They do have Webex Teams.
        My experience with it was less than stellar.
        Then again, we’re being migrated to MS Teams now, and my first impression is… hot garbage.