Hey, folks, I just got a new phone, and reinstalled Eternity on it. But no matter which account I try to log in with, I’m getting an error (“cannot fetch user info”) when I try to log in.

Any help is much appreciated. I’m not sure if eternity is on the play store, but I got it through f droid if that matters.

      • @AnEilifintChorcra@sopuli.xyz
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        67 months ago

        Settings -> Apps -> Eternity -> Mobile Data and WiFi

        Depending on your ROM, you should see one or all of these toggles

        • Allow network access
        • WiFi data
        • Mobile data
        • Background data
        • VPN data
        • Unrestricted data usage

        The first 2 at least should be enabled by default

        Tbh I don’t think this is the issue, there hasn’t been an update to eternity in 6 months and I wouldn’t be surprised if its buggy from a Lemmy update

        • Dharma Curious (he/him)OP
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          87 months ago

          We’ve got a winner! It didn’t work with eternity, but eternity (nightly) works after turning on data while data saver is turned on. Thank you!

          • Ⓑⓡⓞⓚⓔⓝ
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            27 months ago

            while data saver is turned on

            This might be the problem. Are you using a Xiaomi phone?

  • @Kaijobu@discuss.tchncs.de
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    37 months ago

    I had this issue a couple of months ago, when I tried to login via email. Try it with your username if you haven’t already.

  • Rikudou_SageA
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    17 months ago

    Same happened to me a few days ago on a new tablet. If anyone finds a solution, do let me know.