Reddit launches “Mod Helper Program” and moderator support updates amid sitewide discontent  | TechCrunch
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Reddit is launching the “Mod Helper Program” to reward moderators who offer helpful advice to other moderators, along with an updated moderator help Reddit is rolling out updates to its moderator support features, but has been slow to launch moderation tools that were offered by now-defunct third-party apps.
  • AutoTL;DRBEnglish
    8•1 year ago

    This is the best summary I could come up with:

    Tensions between Reddit and its moderators are still high, as the site’s admins continue to remove entire mod teams for keeping their subreddits private in protest of the API pricing, which third-party app developers criticized as exorbitant and unsustainable.

    Comment karma earned in r/ModSupport will be rewarded with trophies that will “signal to other mods that you are a source of valuable information,” the moderator support team announced on Thursday.

    Additionally, Reddit is merging the moderator-specific Help Center with its sitewide one to ensure that support resources are “easy to find and accessible from the same location.”

    Reddit has been slow to roll out moderation tools that were once offered by third-party apps, and the updates that the site has launched are clumsy and inaccessible.

    Another user pointed out that the flairs aren’t based on comments that are actually helpful, and that “snarky people who are funny” will reach “expert in no time.”

    In a reply to the thread, an admin said that Reddit’s product teams are working on “some of the issues” that moderators have brought up, and will be launching improvements to mobile features.

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