This is so strange to me. I guess people enjoy being ripped off and getting less and less value for their money.

  • sealhaslupus@lemmy.world
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    1 year ago

    At some point they made a decision to change from something else to Netflix, so perhaps they’re not afraid of change but might need a compelling reason to use a different service?

    Could be an opportunity for you to educate them on what options are available and why that will benefit them long term.