from the team:


Proton protects your digital life: your emails, files, and passwords. In an emergency, it may be critical that the people you trust can access this information securely.

Proton’s Emergency Access Feature

With Emergency Access, you can designate up to five trusted contacts who can access your Proton Mail, Proton Drive, Proton Pass, and Proton VPN if the unexpected occurs.

How it works:

  • Choose up to 5 Proton users as emergency contacts.
  • Trusted contacts who make an access request can access your account after a set wait time. During the wait time, you can approve the request immediately or deny it. If you do nothing, the request will automatically be approved after the wait time.
  • You can revoke or modify access at any time.

Emergency access preserves end-to-end encryption.

This feature is now available with paid Proton plans.

If you want peace of mind and flexibility in critical situations, set up Emergency Access today and make sure your loved ones are never locked out of essential information.

Read more: https://proton.me/blog/emergency-access

  • Nelizea@lemmy.worldOPM
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    19 days ago

    Proton does not hold the access key in a form that allows us to decrypt a user’s data. Instead, we store a copy of the account’s encryption key, which itself is encrypted using the trusted contact’s public key. This means only the trusted contact can decrypt it — and even they can only do so once Proton’s system grants access, for example after a confirmed emergency or timeframe. Neither Proton nor the trusted contact can access the user’s data on their own — both are required for access to happen, preserving end-to-end encryption principles.

  • Broken@lemmy.ml
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    18 days ago

    This is a welcomed feature.

    To clarify though, is it full account access? I.e. can they make changes to the account? I’m thinking in terms of death or incapacitation, where they would need to take over the account.

    • Nelizea@lemmy.worldOPM
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      18 days ago

      is it full account access?

      Yes ,they can also as example keep paying for the account