One of my top 5 pet peeves in IT: humanizing software.

  • Destide@feddit.ukEnglish
    551·
    6 hours ago

    Notice all the information you get so you can resolve the issue…

    • doctortofu@reddthat.com
      35·
      2 hours ago

      The infantilization of error messages annoys me to no end. Sure Error: exception FF02345A0 in module flarghbhgy.py is not immediately helpful, but at least it allows me to search for a solution or a cause. Recently though, a frighteningly large portion of software developers decided for some reason that Oopsie poopsie, someone made a boo boo is a better error message, especially if it’s accompanied by a cute whimsical image of a kitten or some shit…

  • Vinny_93@lemmy.world
    32·
    6 hours ago

    The other one instantly visible here: nondescript error messages that make it impossible to fix. ‘Something went wrong’.

    • Thorry84@feddit.nl
      17·
      6 hours ago

      And then the troubleshooting steps are like reset the app, reset your account and if that doesn’t fix it reinstall Windows. If it still won’t work, buy a new computer.

      It’s terrible, just give me the info I need to figure out the root cause. It’s probably very easy to fix. Instead of the ol’ nuke it from orbit approach.

      And it’s not just on the side of consumers either. More and more people are using docker to run shit and just reset or reinstall whenever an issue pops up. Sure that’s often faster and it might work, but it won’t prevent the issue from returning and you won’t have learned anything. I learned the most from fixing broken shit. It requires you to figure out how it should work and what’s preventing it from working like that. We are making ourselves dumber this way.

      • ℍ𝕂-𝟞𝟝@sopuli.xyzEnglish
        1·
        3 hours ago

        More and more people are using docker to run shit

        Docker is not made that way so people can get out of fixing shit that breaks constantly. The point is more to get rid of once-in-a-lifetime errors for which a reinstall or restart would be faster for anyway, but the main reason is that you get to sleep because if something fucky happens at 3AM, it’s more likely the system will just right itself.

        I certainly wouldn’t call debugging a blinking container easier than just fixing shit on the server. In a container though, I can be sure the issue is fixed and it’s not just another bandaid on a growing pile that is going to explode as soon as the guy building the pile retires.