• patatahooligan@lemmy.world
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    1 day ago

    Maybe in some cases. But I’ve been requested by Google support to provide a video for a very simple and clear issue we were having. We have a contract with them and we personally brought up the issue to a Google employee during a call. There was no concern of AI generated bullshit, but they still wouldn’t respond without a video. So maybe there’s more to this trend than what you’re theorizing.