I mean, I get it. Their job is to dispatch the relevant emergency services to people, it’s not a mental health crisis hotline. How long are they supposed to stay on the phone for receiving abuse when there’s other calls waiting? I get that people in an emergency won’t be thinking straight but I can’t fathom why you’d dish out death threats to someone you’ve called that’s trying to help you. I think the handlers have a right not to take that kind of constant abuse.