Check out page 21 of the source linked below, the original claim is a quite a bit off, but United Healthcare did implement an AI system that increased overall denial rates, especially in the category of post-acute care (the kind of stuff people need after a major procedure to safely recover).
Did you link the wrong article? Nowhere in there does it say anything resembling what you claimed…
Check out page 21 of the source linked below, the original claim is a quite a bit off, but United Healthcare did implement an AI system that increased overall denial rates, especially in the category of post-acute care (the kind of stuff people need after a major procedure to safely recover).
Source
What an understatement.