Apple blames iOS 17 bugs and apps like Instagram for making iPhone 15s run hot::Apple says iPhone 15 and 15 Pro phones are getting too hot, but says it’s a software problem in both iOS 17 and third-party apps that is already being addressed

  • @Parabola@lemmy.world
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    501 year ago

    What nonsense pitchforking is this? It’s not “blaming” if it’s true. It’s right in the article that instagram pushed an updated version to try and resolve.

    • @eletes@sh.itjust.works
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      111 year ago

      Apple BLASTED for overheating issues on the iPhone 15. Apple SLAMMED Instagram for bugs. Consumers FLAILED by headlines

    • Dojan
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      41 year ago

      I’ve had no issues with my phone even feeling warm, and I don’t use Instagram. People are talking about so many different issues I’ve not experienced, thought maybe I’ve just been lucky.

        • TheRealKuni
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          01 year ago

          Apparently the Pro and Pro Max don’t have the issue. Which either means hardware is at least somewhat involved, or the titanium chassis is better at dissipating heat.

  • Ghostalmedia
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    221 year ago

    It’s clearly iOS 17 and it’s compatibility with old apps that ran fine on 16. People have been reporting heat issues with Instagram since 17 beta 1.

    If it was the A17 or the Titanium frame, it wouldn’t be impacting the base 15, which is the old A16 and aluminum enclosure. Also people wouldn’t be able to reproduce on older phones and iPads with iOS 17 / iPad OS 17.

    Every major Windows, Android, iOS release has some apps that shit the bed and are incompatible with a big n.0 release. This is more of the same. Apple needs to step up their QA game, and this should be yet another a reminder of what happens when you jump into a new major OS update on week 1. The risk of broken 3rd party apps is high at that time. Always has been.

    • @SmashingSquid@notyour.rodeo
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      181 year ago

      How is saying it’s a software problem with both the apps and the OS itself that they working on a fix for a deflection? This is nothing like the holding it wrong thing.

      • Tarquinn2049
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        61 year ago

        It’s gotta be at least partly hardware if it even -can- overheat in the first place. You should be able to peg the hardware at 100% and have it throttle itself if it’s getting too hot. The individual apps are never to blame if the phone is capable of getting too hot by running specific software.

        • @mriguy@lemmy.world
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          51 year ago

          That depends entirely on your definition of “too hot”. I’m sure if it gets hot enough to threaten to harm the hardware, it will throttle. “Too hot to be comfortable to hold” is a much lower and more subjective number.

          • Tarquinn2049
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            21 year ago

            Why specifically would it be a good idea to design a phone that can get too hot to touch when you are in complete control of exactly what temperature it throttles at? Literally every single phone design team decides the hottest it should ever get and works backwards from there. This is a very standard step of the design of all hand-held hardware.

            This isn’t just some random thing that could occur on any phone given the right/wrong software. They very specifically make sure that the maximum theoretical temperature it could hit is still possible to hold in your hand. This is absolutely at the very least a firmware issue, but they don’t want to change it because then the phone won’t benchmark as well as it does now. So instead they are blaming software that runs the phone “too hard” rather than the phone being able to be run “too hard” in the first place.

        • @deranger@lemmy.world
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          11 year ago

          That’s what was happening. CPU was pegged by apps; there was no hardware failure. All limiters worked as expected.

          Phone still gets warm when pegged at 100% and limited. What do you expect, no heat emission whatsoever?

          • Tarquinn2049
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            11 year ago

            I expect them to be like every other phone when running their hardware at 100% and get a reasonably high temperature. It clearly doesn’t throttle soon enough for the hardware and heat dissipation they should have meticulously designed it to have, like literally every other phone they have made, and all other phone companies make. There is a reason this is uncommon, it’s not supposed to be able to happen, no matter what the software is doing, unless something in the design stages went wrong.

            • @deranger@lemmy.world
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              1 year ago

              This is exactly what’s happening. It’s “warmer than expected”, not overheating. It’s properly limited, just being pegged at 100% by misbehaving software.

              • Tarquinn2049
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                11 year ago

                Ah sorry, the way I heard it, it was too hot to touch. If that isn’t the case and it’s over blown then sure. But I feel like if it was just normal overheating that every phone does when pegged at 100% and charging, it shouldn’t have become a story.

      • @Lucidlethargy@sh.itjust.works
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        21 year ago

        This is insane. The hardware for a handheld device should have limitations from giving you literal first degree burns. It’s 100% Apple.

        • @SmashingSquid@notyour.rodeo
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          21 year ago

          Finally, Apple stresses that there’s no risk to safety or to long-term performance of the iPhone as iPhones and other iOS and iPadOS devices have built-in protections to prevent overheating. If the temperature inside the iPhone increases beyond the normal range, it protects its components by regulating the temperature.

          Is there a source for anyone getting literal first degree burns?

    • @Carvex@lemmy.world
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      -31 year ago

      “Don’t hold it like that” -Steve Jobs, when the iphone4 dropped signal if you held it like a phone to your ear.

  • @Teluris@lemmy.world
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    61 year ago

    If it’s a purely software issue that’s very good to hear. Should be way less problematic in the long run, than a hardware design flaw.

    • @pazukaza@lemmy.ml
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      1 year ago

      My phones used to be hot all the time, even when idle. 8 years ago when I decided to drop Facebook for good, I noticed my phone was no longer hot. I have no clue what they do in the background, but they are killing your battery.

      Now, I always set my phone to battery saving mode to prevent this from happening with other apps. No funny background stuff allowed in my phone.

  • AutoTL;DRB
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    31 year ago

    This is the best summary I could come up with:


    Apple has acknowledged user complaints that iPhone 15 and 15 Pro phones are overheating, reports Forbes, but said that contrary to speculation, it has nothing to do with the phone’s hardware design.

    Forbes noted an update to Instagram has already rolled out with version 302, released September 27th, to address some of the issues.

    Bloomberg notes an unnamed Apple spokesperson specifically mentioning Instagram, Uber, and the game Asphalt 9 as examples of apps that could cause the devices to “run warmer than normal.”

    Apple also says there is no safety risk in the thermal issues but that other factors, like USB-C power adapters with more-than-20W charging and background processing that occurs shortly after a phone is restored, can make a phone warmer than an iPhone user might be accustomed to.

    The company further told Forbes that the fix, which should come with iOS 17.1, won’t result in throttled performance, which some, like Apple supply chain analyst Ming-Chi Kuo, have said was a possibility.

    The chip and its new six-core GPU is supposed to be one of the big selling points of the iPhone 15 Pro and 15 Pro Max since it makes it possible for the game to run graphics-intensive games like Resident Evil Village, which is due out later this year, at near-console fidelity.


    The original article contains 245 words, the summary contains 215 words. Saved 12%. I’m a bot and I’m open source!