• AutoTL;DRB
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    12 months ago

    This is the best summary I could come up with:


    Passengers have described “bedlam” at UK airport check-ins after a global IT outage on what was due to be the busiest day for flying since the start of the Covid pandemic, while train networks have also been disrupted.

    Dean Seddon, 42, from Plymouth, told the PA news agency he had queued since 6am for a flight to Miami with Norse Atlantic Airways.

    The outage hit after the first wave of UK morning flight departures had checked in, sparing some from the worst of the disruption.

    The budget airlines Ryanair and easyJet said the situation was out of their control and advised passengers to arrive at airports early, with some flights switching to manual check-in and handwritten boarding passes.

    Ryanair urged passengers whose flights were cancelled to leave airports and use its website or app, once restored, to find options for rebookings or refunds.

    At Palma de Mallorca airport, Jemma Wheeler, 30, told the BBC that her family of five had been standing in a queue for three hours.


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