BrikoXM to Technology@lemmy.zipEnglish • 6 months agoSoftbank plans to cancel out angry customer voices using AIarstechnica.comexternal-linkmessage-square9fedilinkarrow-up136arrow-down11file-textcross-posted to: technology@beehaw.org
arrow-up135arrow-down1external-linkSoftbank plans to cancel out angry customer voices using AIarstechnica.comBrikoXM to Technology@lemmy.zipEnglish • 6 months agomessage-square9fedilinkfile-textcross-posted to: technology@beehaw.org
minus-squarenocturnelinkfedilinkEnglish27•6 months agoI bet if the bank did not do shit things to its customers it would not have need for this.
minus-squarejafffacakelemmylinkfedilink5•6 months agothat’s true, but usually the bank’s policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.
I bet if the bank did not do shit things to its customers it would not have need for this.
that’s true, but usually the bank’s policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.