Technology@lemmy.ml • 8 months ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

76

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Technology@lemmy.ml • 8 months ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

Chat

@lorkano@lemmy.world
link
fedilink
2•8 months ago
Call center industry will be dead soon anyways.

Technology@lemmy.ml

!technology@lemmy.ml

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.ml

This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.

Ask in DM before posting product reviews or ads. All such posts otherwise are subject to removal.

Rules:

1: All Lemmy rules apply

2: Do not post low effort posts

3: NEVER post naziped*gore stuff

4: Always post article URLs or their archived version URLs as sources, NOT screenshots. Help the blind users.

5: personal rants of Big Tech CEOs like Elon Musk are unwelcome (does not include posts about their companies affecting wide range of people)

6: no advertisement posts unless verified as legitimate and non-exploitative/non-consumerist

7: crypto related posts, unless essential, are disallowed

17 users / day
668 users / week
2.06K users / month
10.4K users / 6 months
35.1K subscribers
2.7K Posts
41.2K Comments
Modlog

mods:
@MinutePhrase@lemmy.ml