Technology@lemmy.ml • 5 months ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Technology@lemmy.ml • 5 months ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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13•5 months ago
If ever there was an industry worth destroying, that’s certainly it.

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