The Federal Communications Commission voted 3–2 to impose net neutrality rules today, restoring the common-carrier regulatory framework enforced during the Obama era and then abandoned while Trump was president.
The rules prohibit Internet service providers from blocking and throttling lawful content and ban paid prioritization.
“Consumers have made clear to us they do not want their broadband provider cutting sweetheart deals, with fast lanes for some services and slow lanes for others,” FCC Chairwoman Jessica Rosenworcel said at today’s meeting.
When I supported the network at work, with many ISPs across the US… It depends on the Telco.
Comcast Business, was hand down the best Telco when it comes to business lines from my experience. At&t and Verizon were the script readers, having to argue everything to get them to do anything. Many of the cable companies, just had terrible everything. CenturyLink was very good, but awful support portal.
Can confirm, when I was doing that forever and a half ago, Comcast actually never gave us trouble when we called them, but anything having to do with at&t or Verizon was like pulling teeth
The worst was one site who was serviced by neither of them, but our last mile provider interlinked through one of them, who linked through the other (I don’t remember the order of interlinks) to get to our actual ISP and into our datacenter/WAN. We had issues upon issues upon issues with that site’s connection, and it was the interlink between those two that was the culprit. It was easy to narrow down, and easy to fix, but getting them to actually fix it took months of us screaming at our last mile to scream at them louder since we weren’t their customers and they both refused to talk to us because of that.
It did get fixed but it took probably a year and a half of fighting before they finally updated the interlink.