Jesus, again already?

    • Altima NEO
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      193 months ago

      Honestly though, a bunch of other businesses and services started pulling that arbitration shit recently too.

    • @Giooschi@lemmy.world
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      -63 months ago

      TBF the report says this was done using credential stuffing, so it wasn’t really Roku’s fault.

        • @spizzat2@lemm.ee
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          43 months ago

          Not just physical mail. The letter had to have the serial numbers of all devices associated with your account.

          Sure, let me go digging behind my TV with all of my free time so that I can give you information you already have, dicks.

        • @locuester@lemmy.zip
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          -173 months ago

          Correct. Are you unfamiliar with stamps and paper? Sure it’s dumb and unfair that they force such a thing, but it takes 10 mins instead of 10 seconds. They’re not requiring hand delivery.

          • @PlexSheep@infosec.pub
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            13 months ago

            Actually, I kinda am. I’ve only sent paper mail maybe once or twice in my life. I mean, it’s not so hard of course but still.

              • @PlexSheep@infosec.pub
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                13 months ago

                Oh, so you actually sent one? I don’t have a Roku device (I don’t think they are sold where I live). What did you write them? Did you get some kind of response? Have they made the pop-up go away, and can you use your device like normal?

                • @locuester@lemmy.zip
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                  3 months ago

                  I sent a letter with the info they asked for. No response. The popup was a one time thing for some people. I never even saw it, but I did get an email with the new tos (which is why I sent them the letter)

                  Device works fine. This never impacted anyone’s actual device in any way.

                  Bias Disclaimer: I’m a Roku fanboy.

      • @5too@lemmy.world
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        33 months ago

        The agreement that was a pop-up you could only accept?

        My dog answered that before I got a look at it. Is that legally binding?

        • @locuester@lemmy.zip
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          -23 months ago

          Sure that argument is fine and all, but you could also just mail them a letter.

          Both approaches are moot because you and I don’t have the money or time to fight a huge enterprise or to bride lobby government officials.