@darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish • 9 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square17fedilinkarrow-up1291arrow-down13cross-posted to: technology@lemmy.worldtechtakes@awful.systemstechnology@lemmy.worldnews@beehaw.orghackernews@lemmy.smeargle.fans
arrow-up1288arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.com@darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish • 9 months agomessage-square17fedilinkcross-posted to: technology@lemmy.worldtechtakes@awful.systemstechnology@lemmy.worldnews@beehaw.orghackernews@lemmy.smeargle.fans
minus-square@roofuskit@lemmy.worldlinkfedilinkEnglish39•9 months agoLegal departments will start making the company they are renting the chatbot from liable in their contracts.
minus-square@RegalPotoo@lemmy.worldlinkfedilinkEnglish43•9 months agoIf I’m the chatbot vendor, why would I agree to those terms?
minus-square@Evotech@lemmy.worldlinkfedilinkEnglish12•9 months agoBecause you are desperate to get Air Canada as a customer
minus-square@teejay@lemmy.worldlinkfedilinkEnglish9•9 months agoYou’re so close to the answer! Keep going one more step!
Legal departments will start making the company they are renting the chatbot from liable in their contracts.
If I’m the chatbot vendor, why would I agree to those terms?
Because you are desperate to get Air Canada as a customer
You’re so close to the answer! Keep going one more step!
Give the chatbot a gun?