Some homeowners say they’re disappointed that Holmes, whose motto is to “make it right,” never returned to TerraceWood to help make things right in this case.

“The neighbourhood has been disturbed,” said Fayard, whose TerraceWood house recently underwent major repairs instead of being torn down.

“If [Holmes] had come and taken a look and said, ‘Well this is what’s wrong and this is how I can help,’ I think that that would have been a stand-up thing to do,” he said. “After all, it was Holmes Approved Home[s].”

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    As CBC News previously reported, Tarion filed an $8 million lawsuit in 2021 against parties involved in the project, alleging 14 TerraceWood houses were built with defects.

    In its lawsuit, Tarion alleges the 14 TerraceWood houses were built with flaws such as improperly installed roofs, water leakage and major structural issues that raise “serious safety concerns.”

    In its statement of defence, The Holmes Group claimed it “made no representations” to anyone regarding the development, wasn’t hired by any homeowners to do inspections and, in fact, “had no involvement whatsoever” with the project.

    CBC News showed documents detailing Holmes and his companies’ dealings in TerraceWood to realtor and real estate law expert Varun Sriskanda, who was not involved in the development.

    Tourgis said in an email no homeowner opted to buy an upgrade inspection package offered by The Holmes Group, so it “had absolutely no access to any of the residences in the project, from their design, to their installation and construction.”

    Based on “expert engineering advice,” some of the homes which Tarion condemned “were more than capable of being repaired,” said Matt Smith, the municipality’s interim CAO,in an email.


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