dantheclamman to Technology@lemmy.worldEnglish • 10 months agoCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comexternal-linkmessage-square114fedilinkarrow-up1744arrow-down17
arrow-up1737arrow-down1external-linkCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comdantheclamman to Technology@lemmy.worldEnglish • 10 months agomessage-square114fedilink
minus-squareThe HobbyistlinkfedilinkEnglish80•10 months agoWe Shouldn’t Have to Let Users enroll Service With a Click. Customers may “misunderstand the consequences of enrolling,” Sounds ridiculous? Because it is. Clicking the cancel or enroll button is pretty much what you expect… This is utter nonsense, obviously.
minus-squareEager EaglelinkfedilinkEnglish10•10 months agoHonestly, signing up for a service sounds way more risky than cancelling. I think singing up should be 2x more bureaucratic than cancelling it.
minus-squareMadislinkfedilinkEnglish1•10 months agoIt shouldn’t be more bureaucratic because then people are not inclined to use anything, including services they need or want. It should simply be clearly worded so that you know what you’re getting and don’t feel tricked by any hidden fees etc.
We Shouldn’t Have to Let Users enroll Service With a Click. Customers may “misunderstand the consequences of enrolling,”
Sounds ridiculous? Because it is. Clicking the cancel or enroll button is pretty much what you expect… This is utter nonsense, obviously.
Honestly, signing up for a service sounds way more risky than cancelling. I think singing up should be 2x more bureaucratic than cancelling it.
It shouldn’t be more bureaucratic because then people are not inclined to use anything, including services they need or want. It should simply be clearly worded so that you know what you’re getting and don’t feel tricked by any hidden fees etc.