Sam Altman, CEO of OpenAI, speaks at the meeting of the World Economic Forum in Davos, Switzerland. (Denis Balibouse/Reuters)

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    ChatGPT is one of several generative AI systems that can create content in response to user prompts and which experts say could transform the global economy.

    But there are also dystopian fears that AI could destroy humanity or, at least, lead to widespread job losses.

    AI is a major focus of this year’s gathering in Davos, with multiple sessions exploring the impact of the technology on society, jobs and the broader economy.

    In a report Sunday, the International Monetary Fund predicted that AI will affect almost 40% of jobs around the world, “replacing some and complementing others,” but potentially worsening income inequality overall.

    Speaking on the same panel as Altman, moderated by CNN’s Fareed Zakaria, Salesforce CEO Marc Benioff said AI was not at a point of replacing human beings but rather augmenting them.

    As an example, Benioff cited a Gucci call center in Milan that saw revenue and productivity surge after workers started using Salesforce’s AI software in their interactions with customers.


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