• @kautau@lemmy.world
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    7610 months ago

    Lol yeah, now when you search google for stuff like that the experience is:

    You find a website with a link to an owner’s enthusiast discord for your car’s model.

    But then once you join you have access to one channel called #rules

    Then you figure out you have to react to that one message in that channel with a tire burning out emoji and you get access to another channel called #introductions where you have to describe yourself and your car.

    Then if a mod thinks it’s genuine, they’ll let you in to the other channels.

    You finally get in and search for your issue. Your issue is really specific, but you don’t know the technical terms to search for, so your keyword of “brake squeaking” pulls up all a massive unorganized list of results purely sorted by post date of anything including those keywords, no way to sort by relevancy or popularity, so you scroll, and you scroll.

    You find one message that is close, but you need more info. But before you can post in the #help channel you have to make 3 posts in #general (to fight spam of course).

    Finally, after succeeding in the requirements, you copy a link to the message you found in search and post in #help.

    A mod tells you to use the search, that question has been answered. You explain that you already did but you’re not sure exactly what to search for. You are now banned

    Discord’s walled garden and conversational approach is awful for gestalt knowledge storage and access.

    • @Kusimulkku@lemm.ee
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      1410 months ago

      I hate Discord for the reason you mentioned but I remember having to jump through hoops on forums too. Shit sucked, but at least it was searchable and readable without having to do anything

      • @kautau@lemmy.world
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        10 months ago

        Yeah forums were never great for organizing knowledge, but discord, being a chat platform, is the worst parts of forums without the good parts when it comes to trying to find answers. Honestly the best thing was Reddit, but Reddit now self destructing means that I can only hope lemmy instances allow themselves to be indexed so they begin to fill search results of real, organized questions and answers, with the benefit of comments being upvoted and downvoted and sortable, so the valuable information is more readily available