• AutoTL;DRB
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    46 months ago

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    That message — from Innovation, Science and Economic Development (ISED) Canada — came just hours after the Industry Minister François-Philippe Champagne said Canadians “still pay too much and see too little competition” for cellular services.

    “Customers could consider switching service providers,” an ISED Canada representative wrote Thursday, when asked for a response to price increases at Rogers Communications and reported hikes at Bell.

    “That should not be the consumer’s responsibility,” said Keldon Bester, executive director of the research and advocacy group Canadian Anti-Monopoly Project, who spoke out against Rogers’s recent merger with Shaw Communications.

    Statistics Canada reported on that same trend late last year, but noted that a bigger “data allowance” can actually make cellular prices appear to be falling due to how they are calculated as part of the inflation rate — even if the total dollar amount consumers pay hasn’t gone down

    The sector “has been investing billions each year in expanding and enhancing its networks so that subscribers enjoy faster speeds, wider coverage, and larger data allotments,” wrote Eric Smith, the group’s senior vice president.

    One such report, produced last February by Wall Communications for ISED Canada, found the country still had among the highest prices anywhere for cellphone and broadband service in 2022.


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