Meta’s Oversight Board has criticized the company’s automated moderation tools for being too aggressive after two videos that depicted hostages, injured civilians, and possible casualties in the Israel-Hamas war were — it says — unfairly removed from Facebook and Instagram.
In a report published on Tuesday, the external review panel determined that the posts should have remained live and that removing the content has a high cost to “freedom of expression and access to information” in the war.
One of the removed videos, posted to Facebook, depicts an Israeli woman during the October 7th attack on Israel by Hamas, pleading with kidnappers who were taking her hostage not to kill her.
The other video was published on Instagram and shows what appears to be the aftermath of an Israeli strike on or near al-Shifa Hospital in Gaza City.
The board says that, in the case of the latter video, both the removal and a rejection of the user’s appeal to restore the footage were conducted by Meta’s automated moderation tools, without any human review.
The board took up a review of the decision on an “accelerated timeline of 12 days,” and after the case was taken up, the videos were restored with a content warning screen.
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Meta’s Oversight Board has criticized the company’s automated moderation tools for being too aggressive after two videos that depicted hostages, injured civilians, and possible casualties in the Israel-Hamas war were — it says — unfairly removed from Facebook and Instagram.
In a report published on Tuesday, the external review panel determined that the posts should have remained live and that removing the content has a high cost to “freedom of expression and access to information” in the war.
One of the removed videos, posted to Facebook, depicts an Israeli woman during the October 7th attack on Israel by Hamas, pleading with kidnappers who were taking her hostage not to kill her.
The other video was published on Instagram and shows what appears to be the aftermath of an Israeli strike on or near al-Shifa Hospital in Gaza City.
The board says that, in the case of the latter video, both the removal and a rejection of the user’s appeal to restore the footage were conducted by Meta’s automated moderation tools, without any human review.
The board took up a review of the decision on an “accelerated timeline of 12 days,” and after the case was taken up, the videos were restored with a content warning screen.
The original article contains 489 words, the summary contains 206 words. Saved 58%. I’m a bot and I’m open source!