Lee Duna to Technology@lemmy.worldEnglish • 1 year agoStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comexternal-linkmessage-square27fedilinkarrow-up1329arrow-down110
arrow-up1319arrow-down1external-linkStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comLee Duna to Technology@lemmy.worldEnglish • 1 year agomessage-square27fedilink
minus-square@cosmicrookie@lemmy.worldlinkfedilinkEnglish22•1 year agoFAQ is one of the most annoying things ever invented. Besides trying to find a way to contact a company.
minus-squareChaotic EntropylinkfedilinkEnglish23•1 year agoSeems like the most Frequently Asked Question is “how do I contact support”.
minus-square@EarMaster@lemmy.worldlinkfedilinkEnglish3•1 year agoI recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…
FAQ is one of the most annoying things ever invented. Besides trying to find a way to contact a company.
Seems like the most Frequently Asked Question is “how do I contact support”.
I recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…