Lee Duna to Technology@lemmy.worldEnglish • 8 months agoStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comexternal-linkmessage-square27fedilinkarrow-up1329arrow-down110
arrow-up1319arrow-down1external-linkStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comLee Duna to Technology@lemmy.worldEnglish • 8 months agomessage-square27fedilink
minus-square@almightyGreek@lemmy.worldlinkfedilinkEnglish33•8 months agoIf they don’t have support, how do they know what’s a frequent question?
minus-square@Lichtblitz@discuss.tchncs.delinkfedilinkEnglish3•8 months agoFAQs are just a format of writing. They are usually what developers/managers want to communicate and not necessarily what happens in support.
If they don’t have support, how do they know what’s a frequent question?
FAQs are just a format of writing. They are usually what developers/managers want to communicate and not necessarily what happens in support.