For me, it’s not even time that pisses me off the most.
The in-store retail experience has gone to complete and utter garbage. You take the time to get to the store, then wander around dirty aisles that are picked-over, only to find that the thing you needed or wanted isn’t even in stock (even though the website says it is). Having worked retail, I know there’s usually not “one in the back,” so even if I could find an employee (doubtful) it’s not worth the pain in the ass to do it. If you’re lucky there’s something good enough for purpose, so you take that to the front, where there’s one overworked cashier for the entire store and 3 more employees standing around talking next to the self checkouts, which don’t work.
If I order the same thing on Amazon, sure, I might have to spend a couple dollars more. What I don’t have to do is deal with all the hassle that comes with brick-and-mortar retail. Plus, if something’s not right Amazon makes returns and exchanges pretty damn easy.
I look for stores that have pickup available for some things, them all I have to do is drive there and get it. No needing to look or wait. If it isn’t in stock, the order gets cancelled and I don’t have to look for it.
For me, it’s not even time that pisses me off the most.
The in-store retail experience has gone to complete and utter garbage. You take the time to get to the store, then wander around dirty aisles that are picked-over, only to find that the thing you needed or wanted isn’t even in stock (even though the website says it is). Having worked retail, I know there’s usually not “one in the back,” so even if I could find an employee (doubtful) it’s not worth the pain in the ass to do it. If you’re lucky there’s something good enough for purpose, so you take that to the front, where there’s one overworked cashier for the entire store and 3 more employees standing around talking next to the self checkouts, which don’t work.
If I order the same thing on Amazon, sure, I might have to spend a couple dollars more. What I don’t have to do is deal with all the hassle that comes with brick-and-mortar retail. Plus, if something’s not right Amazon makes returns and exchanges pretty damn easy.
I look for stores that have pickup available for some things, them all I have to do is drive there and get it. No needing to look or wait. If it isn’t in stock, the order gets cancelled and I don’t have to look for it.