She damaged a product badly enough that it can no longer be sold. If it was an accident, sure I can understand letting this go. But did she really accidentally step on some bread?
Where are you seeing that she stepped on it? The allegation is that she pressed it with her thumb, and she doesn’t dispute that she pressed it on purpose—she was checking the firmness, which is a weird thing to do to a bun but I don’t think it’s worth chasing her down over. If you really can’t sell it with a dent in it, telling her not to come back seems like a proportionate response. But honestly if I were the owner, I’d probably just eat the dented bun and call it a wash.
Is it really petty if she did this on purpose?
She damaged a product badly enough that it can no longer be sold. If it was an accident, sure I can understand letting this go. But did she really accidentally step on some bread?
Where are you seeing that she stepped on it? The allegation is that she pressed it with her thumb, and she doesn’t dispute that she pressed it on purpose—she was checking the firmness, which is a weird thing to do to a bun but I don’t think it’s worth chasing her down over. If you really can’t sell it with a dent in it, telling her not to come back seems like a proportionate response. But honestly if I were the owner, I’d probably just eat the dented bun and call it a wash.
She didn’t step on it, she apparently used her thumb and damaged one of the buns in the pack