• u/lukmly013 💾 (lemmy.sdf.org)
      link
      fedilink
      English
      2211 months ago

      Just something funny: First time I donated to archive.org my bank blocked my card due to being a “suspicious payment”.
      I had to physically go to the bank because due to security reasons I couldn’t unblock it in internet banking.
      The high security looked like this:
      “Hello. You blocked my card due to suspicious payment.”
      “OK, what’s your name”
      “[name]”
      “I see. Did you make that payment?”
      “Yes.”
      “OK, I’ll send an e-mail to management. It should be unblocked in a few hours. Have a nice day.”
      “Bye.”

      They didn’t want to see my ID card, not even the debit card. Nor sign anything. Just and only hear my name. “Security”.

      • @Jaded@lemmy.dbzer0.com
        link
        fedilink
        English
        611 months ago

        I had my insurance company ask me for my phone number for security purposes. It was an old one I had since replaced and forgotten, so they read it out to me and asked me to confirm it.

      • –Phase–
        link
        fedilink
        English
        3
        edit-2
        11 months ago

        This has happened to me with my own bank sometimes, though thankfully all I have to do is call them, report the blocked payment, and answer the same useless questions that don’t really prove anything security-wise, and that’s it. I’m not sure why they insist on doing this song and dance, but at least I don’t have to drive all the way to one of their locations to get it resolved, lol.