service is not something the client has to ask for but something the vendor provides. Just like you hold a door open for someone entering behind you, you provide that service, unasked. Having to ask for service is a failure in itself, it’s just “no service”.
Typically they need attendant attention, to be reset to be usable. Which makes it rather pointless.
My expectation that checkout lines are to be adequately staffed with cashiers. This is, however, increasingly not a safe assumption, in Germany.
I expect the situation to further deteriorate. As does everything else.
Here there are like 10 self-checkouts per 1 employee and they’re just there if the machine gets confused about a weight. It’s much better, and faster than waiting in the queue for a manned checkout. I can’t imagine wanting to go backward, where’s the benefit?
When they are that rude and stupid they have it coming
You mean “rude” in asking for a cashier? Not sure I understand
That would be normal
Is a rude response to the question whether they would like to use the self-checkout.
I would rather someone be rude and fight for what’s right then someone nice that’s propagating a system of injustice because “my 15 mins are valuable”
Ehhhhh very mildly rude if at all. Like it’s not the most polite response but people are allowed to express themselves too
They didn’t ask.
service is not something the client has to ask for but something the vendor provides. Just like you hold a door open for someone entering behind you, you provide that service, unasked. Having to ask for service is a failure in itself, it’s just “no service”.
Can’t you read or do you just want to be right?
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You mean demanding special attention rather than using the self-checkout like everyone else? Not sure I understand.
“service” is no “special attention” but I get to the conclusion our misunderstanding might be a socio-cultural thing
I expect that the management is responsible for adequate staffing. Self-checkout typically doesn’t even work. Not a boomer, not USian, YMMV.
Self checkouts don’t work where you are? Odd.
Typically they need attendant attention, to be reset to be usable. Which makes it rather pointless. My expectation that checkout lines are to be adequately staffed with cashiers. This is, however, increasingly not a safe assumption, in Germany. I expect the situation to further deteriorate. As does everything else.
Here there are like 10 self-checkouts per 1 employee and they’re just there if the machine gets confused about a weight. It’s much better, and faster than waiting in the queue for a manned checkout. I can’t imagine wanting to go backward, where’s the benefit?