I think you are getting it wrong. They tried to sell this game to people who loved Batman Arkham series. And they were simply not interested in a live service, looter shooter, with a terrible story. They always loved a story-driven single player superhero game, which this is not.
Number of people interested in, what is at most a mediocre looter shooter are minimal at best. So, of course, it failed.
I think you are getting it wrong. They tried to sell this game to people who loved Batman Arkham series. And they were simply not interested in a live service, looter shooter, with a terrible story. They always loved a story-driven single player superhero game, which this is not.
Number of people interested in, what is at most a mediocre looter shooter are minimal at best. So, of course, it failed.
Yeah, the target audience for this has been happily buying superhero games for a while.
This is just a really bad superhero game.