Part of me thinks there may be, but the way you sometimes see them used interchangeably also makes me think that consumer has taken on much of the same meaning as customer. Maybe depends on from which context you’re speaking, i.e. out/in business?

  • Phil K
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    fedilink
    211 months ago

    It depends also on what type of business. For example in Finance a consumer is a real person who buys/borrows uses something but a customer is a general term for a person, business, organisation or partnership that buys goods or services.

    For example, I might have an account at XYZ Bank and so might a company. We are both customers of XYZ Bank but I am a consumer and the company isn’t.

    [to complicate things small businesses might class as consumers in some jurisdictions]